Metal Toad x Platformr — Case Study
Customer Case Study

Enterprise Security at Startup Speed: How Metal Toad Uses Platformr as a Force-Multiplier For Their Managed Services Practice

Metal Toad AWS Managed Services Infrastructure Automation
Platformr
Metal Toad
<1hr
Full environment provisioned
95%
Reduction in setup time
0
Breaking changes during deployment

When the compliance bar is the highest you’ve ever seen

Metal Toad is an AI consulting and managed services partner helping organizations manage the complexity of AWS infrastructure – from DevOps to 24/7 support. Their clients trust them to build secure, scalable, compliant cloud environments so they can focus on their core business.

One of Metal Toad’s customers operates an administrative software platform that handles document management, client intake, and case tracking for a variety of agencies with sensitive data. The highly sensitive nature of the data involved meant that compliance was of the utmost importance.

“The compliance bar was so high we couldn’t invite them into our existing AWS organization without putting other clients at risk or forcing expensive, unnecessary upgrades across our entire portfolio.”

Joaquin Lippincott, CEO – Metal Toad

The impossible triangle

Metal Toad faced what Joaquin calls “the classic impossible triangle”: enterprise-grade security requirements, a startup budget, and a timeline that couldn’t absorb weeks of manual DevOps work.

Onboarding this customer into Metal Toad’s existing AWS organization was off the table entirely, as it would have required upgrading the entire organization to match their security requirements, passing unnecessary costs and complexity onto every other client. The only option was a fully isolated, separately provisioned environment. And doing that manually was going to consume two weeks of DevOps time before a single line of customer work could begin.

Platformr turned an impossible situation into a competitive advantage

Rather than attempting to manually configure AWS Control Tower, security baselines, and compliance monitoring – or compromising on standards – Metal Toad partnered with Platformr to automate the entire provisioning process.

“Platformr specializes in AWS best practices and has literally written the book on secure, compliant multi-account architecture. What typically takes our DevOps team two weeks of intensive manual configuration, Platformr automates in under an hour.

Joaquin Lippincott, CEO – Metal Toad

But speed, Joaquin is quick to note, was only part of the story. The architecture was built right from day one: isolated, scalable, and with automated remediation keeping the environment compliant without constant manual intervention. There were zero breaking changes during implementation, a remarkable outcome given the complexity involved.

Platformr also went further than the immediate brief. By auditing Metal Toad’s broader portfolio, they identified redundant backup policies and duplicate services that had quietly inflated AWS costs, delivering savings neither team had anticipated.

A force-multiplier for the entire practice

Time reclaimed

Hundreds of hours previously lost to manual infrastructure setup are now redirected to high-value customer work.

Cost reduction

Redundant services and backup policies surfaced and eliminated across Metal Toad’s broader AWS portfolio.

Scale unlocked

Metal Toad can now deliver enterprise-grade infrastructure to a broader range of customers faster than ever before.

True partnership

Platformr continues to help Metal Toad optimize legacy configurations – solving point problems and elevating the whole practice.

“Platformr is solving point problems and enabling Metal Toad to elevate our entire managed services practice. We can now deliver enterprise quality infrastructure to a broader range of customers faster and more cost effectively than ever before.

Joaquin Lippincott, CEO – Metal Toad

Hear from Joaquin Lippincott, CEO of Metal Toad

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